We make this refund policy available to users so they can understand the terms regarding refunds on our products and services. We advise users to review this policy regularly as it may be updated at any time.

WHO?

Savvy Strategies SL, with registered office at TECH SAVVY STRATEGIES, PASSEIG JOAN CARLES I, LOCAL 23, MARINA IBIZA, 07800 EIVISSA, Spain, and email info@ssavvytech.com.

WHAT?

This Refund Policy sets out the conditions under which users may request refunds for services or products purchased from Savvy Strategies.

WHEN?

Refund requests must be made within 30 calendar days from the date of purchase or delivery of the service.

WHY?

Refunds may be granted if:

• The service was not delivered as described or agreed upon.

• There is a technical failure that cannot be resolved within a reasonable timeframe.

• You cancel a service before it has been fully delivered, subject to partial refund based on work completed.

Refunds are not available if:

• The service was fully delivered as described.

• The user changes their mind or no longer requires the service.

• Delays caused by the user or third parties.

HOW TO REQUEST A REFUND?

To request a refund, please contact us at info@ssavvytech.com with the following information:

• Order or invoice number.

• Date of purchase.

• Reason for refund request with supporting details.

We will acknowledge your request within 5 business days and respond with the decision or further instructions.

HOW?

Approved refunds will be processed using the original payment method within 14 business days of approval.

WHERE?

Refunds apply to purchases made directly through our website or authorized sales channels.

ADDITIONAL INFORMATION

• Custom development work, consultations, or services already rendered are subject to evaluation and may not be fully refundable.

• Third-party costs or licenses related to your service are non-refundable.

• If you received a promotional discount, refunds may be adjusted accordingly.

CONTACT US

For questions regarding refunds or to submit a refund request, please contact:

Email: info@ssavvytech.com
Phone: (+34) 669 992 434